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The operational philosophy of the Taoyuan Armed Forces General Hospital is based on the principle of “providing humane and high-quality medical services.” Committed to prioritizing service, the hospital, through the dedicated efforts of its staff, strives to protect the health of both military personnel and civilians.
The medical standards at the Taoyuan Armed Forces General Hospital are exceptional, offering a comprehensive range of specialized medical services. These services encompass over 20 specialties and subspecialties, including:
The hospital is equipped with a total of 667 beds under the National Health Insurance program, including:
Recognized as a regional teaching hospital by the Department of Health, it serves as the responsibility center hospital for the Northern Theater under the Military Medical Bureau of the Ministry of National Defense. The hospital not only provides comprehensive medical care for military personnel and their families, utilizing advanced medical equipment, but also offers healthcare services to the general public in the Taoyuan, Hsinchu, and Miaoli areas. Additionally, it functions as a rapid medical rescue team, providing emergency support during major disasters.
“Customer first” is the primary objective of our hospital’s services. In addition to continuously advancing medical technology, our team is dedicated to providing compassionate, committed, and persistent care to patients and their families. Furthermore, we enhance information management to ensure the highest quality of medical care.
The Taoyuan Armed Forces General Hospital is dedicated to upholding these principles to provide an efficient, high-quality, and welcoming medical care environment for everyone. We appreciate your guidance and support as we pursue continuous improvement.
Our Purpose
Promote health, protect life, Holistic Health Care, Soldiers and people are one family
Our Vision
To serve as the guardians of health and well-being for both military personnel and civilians.
Our Goals
Our Mission
Upholding the principles of benevolence, loyalty, and truth, we strive to integrate regional medical resources to deliver high-quality healthcare to both military personnel and civilians. By leveraging military medical capabilities, we are dedicated to executing military medical missions effectively.
1. Equal Medical Rights
Our hospital is dedicated to ensuring that the rights of all patients are upheld equally, regardless of their illness, gender, race, geographical location, or socioeconomic status. Every patient is entitled to receive appropriate medical services without discrimination.
2. Identification of Medical Personnel
All medical staff are required to wear identification badges and display their professional licenses. If they are not wearing these items, you have the right to refuse the medical services they provide.
3. Explanation of Condition & Right to Informed Consent
Upholding the principle of “the patient as the focus of medical care,” our physicians will explain your condition, provide relevant information about tests and examinations, outline treatment plans, and discuss your prognosis with you or your accompanying family members.
4.Questions and Explanations:
If you have any questions or concerns regarding the medical services provided by our staff, we encourage you to seek clarification from the physician or other medical personnel. This practice is essential for ensuring patient safety and preventing any potential harm that may arise from care.
5. Right to Participate in Treatment Decisions
Patients have the right to engage in consultations and discussions regarding their care and make informed decisions about treatment options, including the right to refuse treatment.
If surgery is necessary, our hospital will require you, your spouse, relatives, or a designated representative to sign a consent form. Before signing, the physician will explain:
In emergency situations where the patient’s life is at risk, surgery may be performed immediately in accordance with medical regulations.
6. Confidentiality of Medical Records
All patient medical information and records are securely protected. If you prefer that visitors do not know about your hospitalization, please inform the hospital ward and nursing station.
7. Informing Relatives of Medical Conditions
If you do not wish certain family members to be informed about your condition, please notify the nursing station or your attending physician in writing in advance.
8. Medical Environment & Education
9.Rights to Health Education Information:
Patients have the right to request information from healthcare professionals about health education related to disease management, medication, diet, and lifestyle choices.
10. Requesting Medical Records & Reports
Patients may request copies of their medical records, test reports, diagnostic certificates, and medical expense statements.
11. Complaints & Feedback
First floor: Outpatient area (next to Land Bank ATM and bulletin board), emergency department (near the public phone area), health check center, Internal Medicine Examination Room 1
Second floor: Opposite the hospital history museum
Third floor: Ward 6 (next to the patient bed elevator)
Fourth floor: Ward 12 (next to the patient bed elevator)
Fax:Fax: 0953-244-679, Medical Affairs Group, Complaints Team
12. Medical Education & Right to Refuse
As a teaching hospital, we are committed to medical education. While we appreciate your cooperation in educational activities, you have the right to decline any tests or procedures that are not directly related to your treatment.
13. Advance Directives & Palliative Care
To safeguard patient autonomy, our hospital provides the following documents:
These documents allow patients to ensure they receive only palliative and supportive care, in accordance with their wishes.
14. Organ Donation Intent
To transform limited life into boundless love, our hospital provides an Organ Donation Consent Form in accordance with national health policies.
15. Safety Restraint Measures
If a patient requires safety measures—such as fall prevention, tube protection, behavioral management—the patient or their family may be asked to sign a consent form.
16. Continuity of Medical Services
Our hospital ensures continuous and specialized medical care for all patients.
1. Ensure the Provision of Safety and Health Information
To ensure safety, patients and their families should proactively and accurately inform healthcare personnel of their health status, including:
This information will assist healthcare professionals in providing appropriate medical services.
2. Collaborate with Medical Plans
Please cooperate with the healthcare personnel in implementing the medical plan. If you are unable to accept the medical plan provided by the healthcare team, kindly inform them of your reasons so that alternative medical options can be arranged.
3. Follow Medical Advice
Patients and their families are encouraged to follow the physician’s medical advice concerning treatment, discharge, or transfer. This collaboration helps conserve medical resources and ensures the appropriate use of the hospital’s facilities.
4. Comply with Hospital Regulations
Please adhere to the hospital’s medical regulations and operational procedures. Do not request healthcare personnel to provide false information or diagnostic certificates. Kindly follow these guidelines:
5. Prevent Fraud
To safeguard your rights and health, please inform the nursing station immediately if any unfamiliar individuals attempt to sell items or medical supplies.
6. Property Safety
The hospital is an open environment. Please refrain from bringing valuable items, or ensure that you keep them with you to prevent loss.
7. No Pets Allowed
Please refrain from bringing pets into the hospital to prevent the spread of infectious diseases and to maintain a calm environment.
8. Prohibition of Hazardous Materials
The hospital prohibits the possession of hazardous items and legally restricted goods.
9. Meal Arrangements
After completing the admission process, the doctor will prescribe meals tailored to your specific needs. If you do not wish to accept the meals provided by the hospital, please inform the nursing station at the time of check-in.
If you need to change or suspend meal service, please notify the nursing station by the following times:
10. Departing from the Ward and Taking Leave
After admission, if you need to temporarily leave the ward, please inform the nursing staff first to avoid disrupting your treatment.
If you need to leave the hospital, please obtain consent from the treating physician, complete a leave request form, and follow the leave procedures at the nursing station.
Health Insurance Regulations: Each leave may not exceed four hours, and no more than two leaves are permitted per week. Overnight stays are prohibited from 10 PM to 8 AM the following day.
11. Patient Management Support
To ensure safety and protect patient rights, the hospital has established controlled visiting hours.
If family members are accompanying the patient, please obtain a visitor’s pass (one pass per bed) from the ward administration staff during admission. This pass must be returned upon discharge.
12. Inpatient Regulations
13. Maintain Peace in the Ward
Please refrain from making loud noises, consuming alcohol, or gambling in the ward to ensure that other patients can rest undisturbed.
14. Ward Safety and Food Safety
To ensure the safety of the ward, cooking food is prohibited in the ward, bathroom, and sink areas.
The hospital provides a tea room and a warming cabinet for heating food.
15. Medication Management
During your hospitalization, please refrain from taking any medications that are not provided by the hospital. If you do take any outside medications, please inform the healthcare personnel immediately.
16. Medical Costs and Social Services
Please pay for your out-of-pocket medical expenses. If you encounter any difficulties, please contact the social services office of the medical service group at 03-262-3332 or reach out to the appropriate healthcare personnel.
17. Pediatric Ward Regulations
For hospitalized patients under the age of 12, family members are required to remain in the hospital to provide care. If they are unable to do so, the nursing station will notify social services for assistance.
The hospital’s visiting hours are from 10 PM to 6 AM the next day.
During visiting hours, only individuals holding a visitor’s pass are permitted to enter and exit the ward. Those without a pass must leave the hospital by 9:30 PM.
If you notice any unauthorized individuals in the ward, please notify the nursing station.
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